FAQ — English / Hanabi Tsunashima

For international guests.

Frequently asked questions about your visit.
Hanabi Tsunashima — Yokohama

Hanabi Tsunashima ELLE Miyakojima NICE NAIL Shin-Yokohama
日本語 FAQ English FAQ
01Reservation
Q.Do I need a reservation? Can I book on the same day?+
A.

Reservations are given priority. You can book online 24 hours a day, and same-day appointments are possible when slots are open — please check availability on the booking site first.

Q.How do I make a reservation?+
A.

Booking is online via the Web booking site, or by phone (045-633-8132, Japanese only). The booking pages are in Japanese, so we recommend using your browser's translate function. Feel free to write your requests in simple English in the comment box.

Q.How do I change or cancel my reservation?+
A.

You can change or cancel through the booking site you used. For same-day cancellations, please contact us as early as possible. Cancellations made within one hour of your appointment time are treated the same as a no-show, and 100% of the booked menu price will be charged. If you arrive more than 10 minutes late, we may ask you to change your menu or reschedule, in which case a 50% change fee applies. Thank you for your understanding.

02Your Visit
Q.What are your opening hours and holidays?+
A.

We are open every day from 9:00 to 20:00, with no regular holidays. Last call is 19:00 for cuts and 18:00 for color and perms.

Q.Where is the salon?+
A.

2F Nice Urban States Tsunashima, 2-3-2 Tsunashima-nishi, Kohoku-ku, Yokohama, Kanagawa 223-0053, Japan. See the map on the Tsunashima store page.

Q.Is parking available?+
A.

We do not have private parking, but there are at least ten coin parking lots within a short walk — Showa Park Tsunashima, Tsunashima Nishiguchi Parking, Tsunashima-nishi Parking 380, several Times lots, and more. If they are all full, come in and we will look for an eleventh one together.

Q.What payment methods do you accept?+
A.

We accept cash, major credit cards, and cashless payments such as PayPay.

Q.Are children and men welcome?+
A.

Yes, both are very welcome. The salon is spacious, and we also offer men's cut and color menus.

03Communication & Menu
Q.I don't speak Japanese. Will communication be a problem?+
A.

Don't worry — you are very welcome. Simple English, translation apps, and photos all work well. Showing a photo of the style you want is the easiest way to get exactly the look you are after.

Q.What is the salon known for?+
A.

We are an Aujua-certified salon, best known for hair-quality improvement treatments and Japanese hair straightening — more than 300 clients a year choose us for silky, natural-looking straight hair.

Q.Can I show a photo of the style I want?+
A.

Absolutely. Photo references are the best way to communicate your image.

Q.I'd like to have a chat with the CEO of HANABI...+
A.

By appointment only. And if such a delightful reservation ever comes in, he will gladly rush over — Tsunashima is just a short drive away. He may well arrive before you do.

Booking

Reserve your moment.

Book your visit to Hanabi Tsunashima.

Web Booking Call 045-633-8132